Author Archive

In May, Restaurant.com discovered the difference a skilled wait staff can have on a customer’s dining experience in our National Waitstaff Day survey. Some of the most valuable insight we gained from our survey of 2,125 respondents was that 95% of restaurant goers believe their experience can be made with outstanding service and, conversely, ruined with poor service

Read Post

As a restaurant owner, you already know the importance of validating your Restaurant.com certificates.  Validation is the key to many of the valuable benefits you receive from our program, like customer survey data, email addresses and the ability to track your profits.  But, it can be challenging to ensure that every certificate gets validated over the phone

Read Post

Welcome to Perfect Portions, a new Restaurant.com blog dedicated to serving our Restaurant Partners.  Our mission is to provide relevant news you need, keep you up to date on important program updates and have a little fun along the way. Perfect Portions earned its name for a reason: this blog aims to serve up a balanced selection of the content you need to run a savvy, successful restaurant business

Read Post

What do Anthony Bourdain, frozen yogurt, deep fryers and Restaurant.com have in common?  All participated in this year’s National Restaurant Association Show at McCormick Place from May 18-21! This year marked the first time Restaurant.com has been an exhibitor at the show, which boasted an attendance of more than 62,000.  We joined 2,100 exhibitors to spread the word about the benefits we offer to restaurants and customers alike

Read Post

It’s a refrain that’s becoming as familiar as the melodic ring of an iPhone: “your restaurant needs a mobile presence!”   While you may be growing tired of hearing it, it’s true.  Custom market research firm Chadwick Martin Bailey recently found that 81 percent of smartphone-owning consumers search for restaurants through mobile apps.  An even more telling number?  Seventy-five percent make dining decisions based on those search results

Read Post

Have you ever gotten an email from a business advertising a great sale on high heels (and you’re a man), or wondered why a company is sending flyers about delicious Italian sausage to your vegetarian restaurant?  If you’re like us, you probably wonder why you’re getting ads for products that you would never buy – and why the company is wasting its money targeting you

Read Post