Monthly Archive:: August 2015

National. College. High school. Youth. Our nation is crazy for football. But if game time is downtime for your restaurant, here are some ideas to capture the excitement and the revenue of America’s football frenzy—whether you are a sports bar, diner or traditional restaurant

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In the any business, poor service is the silent killer. Because for every customer who bothers to complain, 26 other customers remain silent. And it’s 6-7 times more expensive to acquire new customers, than keep current ones. See more Customer Service Statistics* Now, with summer winding down, is a good time to take a clear, objective look at your restaurant’s customer service. See if you can make little changes that can make a big difference to your business

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