Monthly Archive:: July 2013

In May, Restaurant.com discovered the difference a skilled wait staff can have on a customer’s dining experience in our National Waitstaff Day survey. Some of the most valuable insight we gained from our survey of 2,125 respondents was that 95% of restaurant goers believe their experience can be made with outstanding service and, conversely, ruined with poor service

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We are changing the name of the team that supports you, our restaurant partners, from Partner Relations to Partner Success.  Great… is this even blog-worthy?  As the leader in your restaurant, you can appreciate the value of having your team connect with your vision

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Ever wonder why certain restaurants have different offers on Restaurant.com?  It’s not just random – our program is carefully designed to meet the needs of different types of restaurants and different consumers.  The various certificate amounts are a reflection of that, and we work to ensure that every restaurant on our program has the certificate values best suited to their particular business

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As a restaurant owner, you already know the importance of validating your Restaurant.com certificates.  Validation is the key to many of the valuable benefits you receive from our program, like customer survey data, email addresses and the ability to track your profits.  But, it can be challenging to ensure that every certificate gets validated over the phone

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