Business owners know getting customers in the door is not always the easiest thing to do. That’s why Restauraunt.com is here to help! As the largest digital marketing site for restaurants, Restaurant.com has continuously helped drive diners in your door. To help you promote your restaurant in the best possible way we have created a marketing center and database of analytics for our restaurant partners called the Restaurant Management Center (RMC). This resource allows restaurant partners to learn in one place the overall success of the Restaurant.com program. Today, it allows the opportunity to see the number of total diners coming in and to gather feedback on their dining experience. This customer insight is invaluable to learn how restaurant stacks up – both positive and [&hellip
Planning ahead can really boost your sales in the fall months. Not only is there a change of season on-hand with new ingredients and flavors, but there are some big events as well! With the kids heading back to school, football season starting and the long Labor Day weekend ahead, how will you bring in customers? Put fall produce on the menu Can your menu accommodate seasonal ingredients? Squash, apples, beets and pears are go-to fruits and veggies for the fall. How about adding seasonal cocktail to proactively give these diners what they are looking for? Spiced cider (with or without a little spiced rum) can really warm up your customers’ day! Offer Sunday specials This could work two ways—for football fans OR families looking [&hellip
No matter how hard you try, you’re bound to come across a diner that just can’t be satisfied. It’s important to handle these situations with care, and remember—the customer is always right (even if they really aren’t). How you handle a situation like this will determine if your guest will return. Word of mouth is free advertising, but it’s up to you if the word that spreads is positive. Here are some easy tips to follow that can help send diners home with a smile: 1. Listen. Even if you can’t solve the problem for them, it won’t hurt to listen. Take this opportunity to learn from your customer—maybe you can prevent the issue from happening again! 2. Be aware of your body language. Crossed [&hellip
Recently, Restaurant.com has made a few changes from a newly designed certificate to changes in the minimum spend. Here’s a quick summary of those changes based on the questions we’ve heard from restaurant owners.
Do you ever look for a little bit more from each of your meals? Do you want to try something new? Many people have already answered yes to these questions. There has been a shift in consumer behavior to fresh local grown ingredients, artisanal made products, the slow food moment and many more. Beer is now part of this list. Yes, beer. Beer is no longer reserved for the couch potatoes and beer bellies; it is a high-end compliment that offers complex flavors and a wide spectrum of choices. Consumers are going out of their way to find specific beer styles or try the new brew from their favorite brewery.
There are few things more satisfying than seeing a marketing program produce results for your restaurant. A new customer dining for the first time, or a familiar face coming back a few more times is very gratifying. We love hearing from customers about their new finds or finding a favorite place that they keep going back for more. Diners fill us in on the topic of trying different restaurants nearby — or wherever their adventures take them.
As a Restaurant.com Partner, you’ve always had access to exclusive, partner benefits that are created to market your restaurant to potential customers and make your current customers even more loyal to your business. Now the program has more flexibility to ensure your unique marketing objectives and goals can be accomplished with the Restaurant.com program.
You’re a Restaurant.com Partner, marketed on Restaurant.com and other digital marketing, a certificate was sold, and a new customer has dined at your restaurant. Congratulations! And now comes the most important part of the Restaurant.com program for your business: certificate validation. What Is The Point Of Validating? Validation triggers a stream of invaluable insights about your customers and their experiences at your restaurant, which can be viewed right within the Restaurant Management Center (RMC): View the number of tables that have been filled at your restaurant Generate marketing reports Capture customer email addresses for your restaurant’s use Gather customer feedback that includes verified ratings and reviews Validation Is Easy And Instant, Especially On Mobile. You know the challenges of running a business, so we make [&hellip
2014 marks Restaurant.com’s 15 year anniversary. While the quality of our product has continued to drive diners into restaurant’s doors throughout the years, our certificates were beginning to show their age. What better time than now to introduce an appealing, new look to something that is used daily by customers dining at your restaurant? You heard right. Restaurant.com has recently revamped our Gift Certificates with a sleek new look. You’ll notice how the how the appearance of the certificate has changed (i.e. easier to read, larger certificate amount, etc). Our new easy to read format with a simplified layout is more user friendly for both staff and customers alike. The font size for your restaurant has increased and the minimum spend (and any restrictions) are [&hellip
It’s summertime, summertime, sum-sum-summertime! Just saying the word “summer” immediately boosts your mood, doesn’t it? Think about that, your customers are in a better mood and want to get out more, meaning; they are counting on YOU to keep them happy. That may seem like a pretty heavy responsibility that you have to take on, but the good news is that you’re a pro and you can handle it! You just have to prepare properly. Consider the four options below in an effort to prepare your restaurant for summertime! 1. Try a simple loyalty program by passing out punch cards with a prize that expires after Labor Day. Birthday giveaways are also a great add – who wouldn’t want to return to the restaurant that [&hellip